We ensure that your data is treated in accordance with the EU General Data Protection Regulation, the Data Protection Act 1998 and other applicable legislation.
Long Version: This document refers to the company and its representatives. Visitors to our website and customers are referred to as 'you'.
Who
are your data controllers? The data protection officer is also the company owner. Your data protection officer is responsible to ensure that your data are safe stored and processed. They can be reached at
We store and process your data for a reason.
If you contact us with a question or order, we need to store and process this data in order to be able to offer our services. This includes your name, address, and IP address. Your information is also needed for tax and insurance purposes.
Only data that you have provided directly to us is stored or processed by us. This data is necessary to operate our business.
What length of time will we keep your data?
Your personal information may be kept for up to 12 months. For tax and insurance purposes, your data will be anonymised after this date, unless we have consented to you receiving ongoing communications.
Who has access?
The data protection officer manages access to personal data that we store. Your data will be accessible only by the data protection officer or authorised staff members.
Some services will store a copy of your data. Our website provider bcn, our mail provider fast hosts, and any other providers that they use to provide their services. You may be able to send your information over social media platforms.
We don't sell or give your data out to third parties for marketing purposes.
Who could your data be shared?
If required by law, we reserve the right to share personal data with third parties. In the event of an insurance claim, tax audit, or fraud prevention, we may share your personal data with other third parties.
How do you view the data stored about you?
Any data we have about you can be requested by you. You can request a copy of your data at the email address that you provided when you used our services.
Your right to deletion
We may need to keep some data if you have been a customer in the past. This is for tax and insurance purposes. We will gladly comply with any request you make, if not.
How do you opt out or in for our marketing messages?
You can change your marketing preferences at any moment by clicking the link at bottom of emails or getting in touch via any other method.
What are the cookies used by our website?
Cookies are stored on your browser by our website to enable you to place orders with us. Cookies stored by our website are temporary and can't be used to identify individuals.
Cookies may also be set by third parties. Google Analytics is used to track the performance of our website. Third-party cookies policies may differ from ours.
How can you complain about the use of your data by us?
The authority for the UK's Data Protection is the Information Commissioners Office (ICO). They are the right people to contact if you have a problem with our use of your data.